To maintain optimal water health, we find most residential pools in North Carolina thrive with regular weekly maintenance. These consistent visits are crucial for catching issues early and preventing larger problems.

Absolutely. DIY testing often misses key metrics such as total alkalinity or calcium hardness. Professionals use accurate test kits and industry-grade chemicals to maintain ideal levels – typically a pH of 7.2–7.6 and chlorine at 1–3 ppm – for safe, clear water.

Yes! Many homeowners handle skimming and vacuuming while our certified technicians focus on the chemistry, balancing and equipment health for a complete, worry-free clean.

Keep consistent sanitizer levels and proper circulation. We recommend weekly brushing, skimming, chemical balance, and targeted algaecide treatments to shut algae down before it takes hold.

We recommend keeping the pool running and maintained year round – whether it is freezing temperatures or record heat, proper chemical balancing is important all year to keep your surface and equipment healthy.

If your heater isn’t warming the water, or if filters are clogged and backwashing isn’t resolving clarity, it’s time for a professional check-up – before minor damage becomes a costly repair.

Relying solely on chlorine tablets for dosing can lead to dangerous chemical imbalances, particularly with your pool’s pH levels. For instance, trichlor tablets are highly acidic, which can corrode pool equipment and cause skin irritation. Proper dilution and regular water testing are essential to ensure a safe and balanced swimming environment.

Yes, we provide seasonal services, including pool openings and closings. However, many clients in North Carolina opt to keep their pool open year-round, and for good reason. 

Maintaining consistent water balance and circulation throughout the cooler months is beneficial for your pool equipment, preventing potential issues that can arise from prolonged dormancy and no monitoring. Whether you choose this approach or you choose to close your pool and want it regularly checked and maintained to ensure optimal performance and longevity, we’ll tailor a plan to keep it clean, safe, and ready for whenever you wish to use it.

Proper water balance, preventative equipment care, and annual filter maintenance – including element cleanings – help maintain a longer lifespan for filters, liners and pumps.

Systems like salt chlorinators require unique care. We service all major systems (BioGuard, SpaGuard, salt-cell systems, etc.) to maintain performance and preserve any manufacturer warranty.

We offer service options tailored to your specific pool, location, and season. Weekly service is ideal in North Carolina, especially in warmer months when algae, pollen, and chemical shifts occur quickly and more frequently.

We offer chemical balancing for hot tubs as an add-on to our pool maintenance plans. While we don’t provide full-service hot tub cleaning or standalone spa maintenance, this add-on helps keep your spa water balanced and ready to enjoy.

Customers with our weekly service and maintenance plan receive year-round on-call support. If something goes wrong, our local technicians are here when you need us.

As long as we have safe access to your pool area, we’ll take care of the rest. You’ll receive real-time updates and notifications to your mobile number so you’re always in the loop.